FAQs
Here's some frequently asked questions about our services:
How can I track my pallets with Malco Freight?
You can track your consignments conveniently through the TPN and UPN Portals on the links below using your unique consignment number.
Will my goods be stored safely while in your care?
Yes, your goods are held in our 25,000 sq. ft warehouse before onward travel, our warehouse has CCTV throughout, and our estate has 24hr Security. We are also fully Pest Controlled regularly to stop unwanted visitors.
Does Malco Freight offer Warehousing?
We don’t specialise in warehousing but we can offer short term storage space if needed on a per customer basis.
Where does Malco Freight deliver to?
We can deliver anywhere in the UK including Northern and Southern Ireland and Europe using our pallet network partners.
Who do I need to talk to about using Malco’s Services?
The best contact is 01353 666848 or alternatively email booking@malcofreight.co.uk
Does Malco Freight offer full load distribution aswell as overnight?
Yes we do please find further information on the services tab.
Is Malco Freight Carbon Neutral?
Yes – Through our UPN Network, We also run up to date euro 6 trucks that reduce exhaust emissions to a minimum. Working with pallet networks reduces our carbon footprint by minimizing miles done by our trucks.
Where is Malco Freight Located?
We are located on Lancaster Way in Ely offering easy access to Cambridge which is serviced by main arterial roads like the A14 and the M11.
When booking a pallet with Malco Freight what information do you need?
We would need the size of the pallet (W x L x H) and the weight and whether a tail lift is needed to load/offload. We also need to know where the pallet(s) are being collected from and the onward destination address. A contact name and number for the delivery point would be beneficial but not essential.